the wood family & co.

neil, cathy, leane & adam

the #certifiedby story is one of family business spanning 3 generations, and a company culture built around professionalism, accountability and personality.

long before the internet & social media, neil wood had a vision to unite the world of debt collection, so in the 80’s he founded tcm group, and later gcs credit, with a footprint of partners in more than 100 countries.  credit management led to risk management, and gcs risk was later born, to provide verification, investigation and brand protection services to some of the world largest brands.  

having also built the first of its kind “global case management system (gcms)”, it became clear compliance & technology were disruptive forces for change, and in 2016 adam published “the digital disruption of the debt collection industry”, foreseeing some of the trends that dominate business today (ai, chatbots, regtech, etc) 

in response to evolving regulatory requirements & digital disruption, Adam and michael collyer developed the “global compliance requirements program” (gcrp), a compliance framework & assessment tool for our partners (mostly smes) to measure themselves against international best practices of governance, risk, compliance, cyber and data management. 

as we rolled out this program to our partners and clients it became obvious there was a much greater need for such a program than just our own.  Evidently smes across all sectors need help to mitigate risk & power growth, and bigger businesses need ways to better manage supply chains & vendor risk. 

and so, after many iterations certified by was born.  a freemium regtech solution for small and medium size businesses, and supply chain vendors to assess, report, remediate and certify themselves as trusted & resilient businesses.  


a startup with a soul

celebrating over 100 years of experience in the international credit and risk management industries.

experience by the numbers

adam wood <br> ceo

adam wood

1 + yrs
leane maddren <br> coo

leane maddren

1 + yrs
neil wood <br> chairman

neil wood

1 + yrs

a walk down memory lane


Founded Total Credit Management Services

(TCM) AU (Field services, debt collection and investigations). 


Founded TCM Group

with like minded colleagues in South East Asia


Incorporated TCM Hong Kong

incorporated as sales office 


Incorporated Global Credit Solutions Pty Ltd

in Australia to offer partners wishing to focus more on growth of the business and to introduce, an industry first, self-funded technology platform enabling the transfer and management of cases in a secure environment.


Launched GCS Risk Management Solutions

a focus on brand and intellectual property protection saw a growing demand for GCS to provide anti counterfeit services to global brand owners. At the same time the need for accurate due diligence reports on companies and individuals around the world became important for clients seeking information on those they were considering joint venture, agency appointments etc


Built the Global Case Management System (GCMS)

an ERP for the international case management and communication in over 100 countries


Co Founded GCS India

as a joint venture project with local partners, and Vishal Chowdhary appointed CEO. Services include both collections and investigations specialising in the provision of Brand Protection and Anti Counterfeit services.


Co Founded GCS Ukraine

as a joint venture with local partner, Vitaly Shevel appointed as CEO. Vitaly’s background as a lawyer and investigator has seen a sustained growth with the company experiencing growth in both its collection and investigation services.


Launched the GCS Credit Community

enabling credit and collection management companies the tools from which they could seek assistance, exchange views, obtain knowledge and information


Incorporated GCS Risk PL

As part of a restructuring plan developed by external consultants, GCS Credit & Risk operations were split into two companies


Published the "gcrp"

the ‘global compliance requirements program’ was the first of its kind, and the inspiration behind certified by’s GRCQ [Premium] program


Launch Certified By

hosting world conferences

as the head office to partners in 100+ countries, tcm and later gcs credit hosted conferences all over the world. Here’s a lost of countries visited since 2000…


TCM Australia hosted global conference in Melbourne Australia


Hosted world conference in Las Vegas, USA


Hosted world conference in Dar Es Salaam, Tanzania


Hosted world conference in Prague, Czech Republic


Hosted world conference in Vancouver, Canada


Hosted world conference in Beijing, China


Hosted world conference in Chicago, USA


Hosted world conference in Dubai, UAE


Hosted world conference in Singapore


Hosted world conference in Washington DC, USA


Hosted world conference in Strasbourg, France


Hosted world conference in Lisbon, Portugal.

meet the family

a unique blend of experience & youth.

we're here to help.

Behind all this flashy tech sits real people with family enterprise & small business values. 
If you’re not sure where to start or what you’re doing, drop us a line.  We’re here to help anyway we can, and that might just be a chat.