the wood family & co.

Neil, Cathy, Leane & Adam

The Certifiedby story is one of family business spanning 3 generations, and a company culture built around professionalism, accountability and personality.

Long before the internet & social media, Neil Wood had a vision to unite the world of debt collection, so in the 80’s he founded TCM Group, and later GCS Credit, with a footprint of partners in more than 100 countries.  Credit Management led to Risk Management, and GCS Risk was later born, to provide verification, investigation and brand protection services to some of the world largest brands.  

Having also built the first of its kind “Global Case Management System (GCMS)”, it became clear compliance & technology were disruptive forces for change, and in 2016 Adam published “the digital disruption of the debt collection industry”, foreseeing some of the trends that dominate business today (ai, chatbots, regtech, etc). 

In response to evolving regulatory requirements & digital disruption, Adam and Michael Collyer (RIP) developed the “Global Compliance Requirements Program” (GCRP), a compliance framework & assessment tool for our partners (mostly SMEs) to measure themselves against international best practices of governance, risk, compliance, cyber and data management. 

As we rolled out this program to our partners and clients it became obvious there was a much greater need for such a program than just our own.  Evidently SMEs across all sectors need help to overcome the burden of huge fees & complicated process, and big business need better ways to manage transparent supply chain & vendor risk management. 

And so, after many iterations CertifiedBy was born.  Finally a fit-for-purpose RegTech for SME’s and Supply Chains, with freemium (free & paid for) online programs for businesses to measure themselves against international best practice standards of governance, risk, compliance, privacy, cyber & data management.

a startup with a soul

celebrating over 100 years of experience in the international credit and risk management industries.

a walk down memory lane

1976
1976

Founded Total Credit Management Services

an australian based national debt collection, field services & investigation firm. 

1982
1982

Founded TCM Hong Kong

the origins of what later became TCM Group international, with like minded colleagues in South East Asia.

1982
1982

Founded TCM Group International

expanding the network of like minded colleagues from South East Asia into the UK, US, MENA, Latam and the Baltics & CIS. 

2001
2001

Incorporated Global Credit Solutions Pty Ltd

having existed TCM Group, this saw the evolution Neils vision to unite the world of credit & collections.

2005
2005

Launched GCS Risk Management Solutions

australian based international verification, investigation and brand protection services provider to some of the worlds biggest brands. 

2007
2007

Built the Global Case Management System (GCMS)

an industry first, self-funded technology platform enabling the transfer and management of cases, data and money in a secure environment.

2008
2008

Co Founded GCS India

a joint venture project with local partners to develop the emerging credit & risk management industries in India. 

2012
2012

Co Founded GCS Ukraine

a joint venture project with local partners to develop the emerging credit & risk management industries in Ukraine. 

2015
2015

Launched the GCS Credit Community

international credit & collections for the 21st century, with an eye on e-Learning, collaboration & disruption.

2015
2015

Incorporated GCS Risk PL

As part of a restructuring plan developed by external consultants, GCS Credit & Risk operations were split into two companies

2016
2016

Published the "gcrp"

the ‘global compliance requirements program’ was the first of its kind, and the inspiration behind certified by’s GRCQ [Premium] program

2020
2020

Launch Certified By

future-proof your business

hosting world conferences

As the head office to partners in 100+ countries, TCM Group and later GCS Credit hosted conferences all over the world. Here’s a list of countries visited since 2000…

2000

TCM Australia hosted global conference in Melbourne, Australia

2007

GCS hosted world conference in Las Vegas, USA

2008

GCS hosted world conference in Dar Es Salaam, Tanzania

2009

GCS hosted world conference in Prague, Czech Republic

2010

GCS Hosted world conference in Vancouver, Canada

2011

GCS Hosted world conference in Beijing, China

2013

GCS hosted world conference in Chicago, USA

2014

GCS hosted world conference in Dubai, UAE

2016

GCS hosted world conference in Singapore

2017

GCS hosted world conference in Washington DC, USA

2018

GCS hosted world conference in Strasbourg, France

2019

GSC hosted world conference in Lisbon, Portugal.

meet the family

A unique blend of wisdom and youth.

meet the brains trust

A extraordinary and diverse world of subject matter experts that have shared their time, knowledge and enthusiasm to shape our objectives & priorities. We are honoured and truly motivated by their support. 

cyber & data

legal, policy & GRC

management & trade

money & credit

digital & media

we're here to help.

As you now know, behind all this flashy tech sits real people with family enterprise & small business values.  If you’re not sure what’s right for you, or not ready to start a program…